NewFollow-ups that win back quiet leads

Every customer answered in seconds. Even when your team is offline.

Chatmoji is an AI agent that knows your business inside out. It replies on your website and WhatsApp, checks orders, books appointments, and follows up with interested customers — then brings in your team the moment a person should take over.

14-day free trial · No credit card · Live in under 10 minutes

Made for businesses whose customers would rather chat than call

  • Clinics
  • Property
  • Retail
  • Hospitality
  • Education
  • Agencies

Customers message at 10 p.m., on their lunch break, while you're busy with someone else. If the answer comes tomorrow, the sale often goes elsewhere. Chatmoji handles the questions you answer fifty times a day, so your team can focus on the ones that need a person.

How it works

Onboard it like a new hire. Not like an IT project.

Three steps from sign-up to your first answered customer. No developers, no chatbot flowcharts.

Knowledge

0 of 4 ready

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  • Clinic policies

    6 sources

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  • Price list 2026

    PDF · 4 pages

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  • Opening hours

    Text

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  • Insurance FAQ

    Text

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MMaya answers from these sources. No guessing.

Product

Everything your best front-desk person does. Around the clock.

Answers from your own knowledge, your brand, your tone of voice — and a person always one click away.

Answers you can trust

Replies are grounded in the knowledge you've added. When the answer isn't there, your agent says so and offers to bring in a person instead of guessing.

What's your return policy for opened items?

Opened items can be returned within 14 days for store credit, as long as they're in their original packaging.
Returns policy · Section 2Store credit FAQ

Picks up where they left off

When a visitor comes back to your website, yesterday's chat is still there. Nobody has to explain twice.

Yesterday

Do you have the blue one in size M?

Today

Hi again! Is the blue one still available?

Welcome back! Yes, the blue one in size M is still in stock.

Looks like your brand, not ours

Choose the colors, greeting, launcher, and avatar. The chat blends right into your website.

M

Maya

Typically replies in seconds

Hi there 👋 How can I help today?

Do you open on Sundays?

Ask anything…

Brief it in plain language

Explain the job the way you'd brief a new hire — tone, rules, what to avoid. No flowcharts, no prompt engineering.

WarmConciseProfessional

You're Maya, front desk at Acme Dental. Keep replies short and friendly. Only quote prices from the price list. If someone asks about billing disputes, bring in a teammate

Preview

Why was I charged an extra $40 last month?

Sorry for the confusion! Let me bring in someone from billing who can look at your account.

One inbox your team will actually enjoy

AI and human chats side by side, filtered by who's handling them. Keyboard shortcuts for the people who live in it all day.

JKMove between threads/Search⌘↵Send reply

A natural pace on WhatsApp

Your agent reads, types, then replies at a human rhythm — not a wall of text the instant a message lands.

  1. Read
  2. Typing
  3. Replied

Integrations

Doesn't just answer. Gets things done.

Connect your agent to 1,000+ apps, your own APIs, and MCP servers. It checks orders, books appointments, and updates your records mid-conversation — so the business keeps running even when you're away from your desk.

1,000+ apps, connected in a few clicks

Gmail, Google Calendar, Sheets, Shopify, HubSpot, Notion, Slack, and many more. Sign in once, then pick exactly which actions your agent is allowed to use.

  • Gmail
  • Google Calendar
  • Google Sheets
  • Shopify
  • HubSpot
  • Notion
  • Slack
  • Stripe
  • Calendly
  • + 1,000 more

Confirms before it changes anything

Lookups happen instantly. Before it books, updates, or deletes anything, your agent checks the details with the customer.

  • Check order #4821

    Shopify

  • Book Saturday, 11:00

    Confirming with customer

Your own API or MCP server

Running your own system? Connect any HTTPS API or MCP server and your agent can use its tools too. Credentials are encrypted and kept server-side.

Acme booking system

https://api.acmedental.com/mcp

Connected
get_patientlist_slotscreate_booking

You decide when each tool is used

Give every tool a simple rule in plain language. Your agent follows it in every conversation.

Google Sheets · When to use

Check stock in the inventory sheet before quoting a price or promising a delivery date.

Follow-ups

A quiet customer isn't a lost sale.

Someone asks about price, then goes silent. Most businesses never get around to following up. Your agent notices who was genuinely interested and prepares a friendly nudge at the right moment — before a warm lead goes cold.

  • Spots real buying interest: questions about price, stock, booking, or delivery
  • Waits as long as you choose: 1 hour, 4 hours, 1 day, or 3 days
  • Drafts the message for you to review, or sends it automatically on WhatsApp
  • Sends one to three nudges at most — your call — so it never feels pushy

Rina · WhatsApp

How much is teeth whitening? Any slots this weekend?

Whitening is $180 and takes about an hour. Saturday at 10:00 is still open. Want me to hold it for you?

No reply · 1 day later

M

Follow-up draft

Asked about price and a weekend slot

Hi Rina! Just checking in — Saturday at 10:00 is still open for your whitening. Want me to book it?

Waiting for your reviewSend

Human handoff

It knows when a person should take over.

Handing over isn't failure — it's good judgment. Your agent steps aside at the right moment and passes on the context, so customers never have to repeat themselves.

  • The customer asks for a real person
  • The answer isn't in your knowledge
  • Billing, complaints, or anything you mark as sensitive
  • The customer is getting frustrated
  1. 10:02Customer · WhatsApp
    J

    James

    I was charged twice for my order. I need this fixed today.

  2. 10:02Recognizes a billing dispute
    M

    Maya

    I'm sorry about that, James. I'm bringing in Sarah from billing — she can fix it right away.

  3. 10:02Sent to Sarah

    Handoff summary

    Duplicate charge on order #4821 ($64). Customer is frustrated and wants a refund today.
  4. 10:04Joined the conversation
    S

    Sarah

    Hi James, I can see the duplicate charge. Refunding the $64 now — you'll get a confirmation email in a minute.

  5. 10:09Refund issued · 7 minutes

    Resolved. Maya picks up the next conversation.

Pricing

Costs less than one shift at the front desk.

Simple plans that grow with your conversations. Every trial starts on Growth, integrations included.

Starter

For owners who handle customer chats themselves.

$24/ month

$290 billed yearly

Start 14-day free trial
  • 150 AI conversations / month
  • 1 agent
  • 3 team seats
  • 25 knowledge sources
  • Web chat + 1 WhatsApp number
  • Shared inbox with human handoff
  • Follow-ups for quiet leads

Growth

Most popular

For small teams that sell on WhatsApp.

$66/ month

$790 billed yearly

Start 14-day free trial
  • 800 AI conversations / month
  • 3 agents
  • 10 team seats
  • 200 knowledge sources
  • Integrations with 1,000+ apps
  • Remove Chatmoji branding
  • Full analytics

Scale

For multiple numbers and your own systems.

$166/ month

$1,990 billed yearly

Start 14-day free trial
  • 3,000 AI conversations / month
  • 10 agents
  • 25 team seats
  • 2,000 knowledge sources
  • Up to 5 WhatsApp numbers
  • Custom MCP servers
  • API access

Every plan starts with a 14-day Growth trial. No credit card, cancel anytime. Prices in USD.

FAQ

Questions, answered.

Still curious? Start a trial and ask your own agent — it's the fastest way to see how it thinks.

Your next customer is already typing.

Set up your agent this afternoon. Teach it your business, put it on your website and WhatsApp, and let your team focus on the chats that need them.

14 days free · No credit card